GP Online Services
We now offer patients the ability to take more control over their personal data, as well as booking appointments and ordering repeat prescriptions online.
You can access this service 24/7 and on the go (including abroad). You can use GP Online Services either on a PC, mobile or tablet device.
With this service, you can currently do the following:
- Book GP appointments
- Book in for Blood Tests
- Book selected nurse appointments
- Order repeat prescriptions
- See parts of your medical history, including immunisations
- View Test results
- Access your Documents (newly registered patients from April 2019 only)
- Consultations (newly registered patients from April 2019 only)
To sign up for this service please download the GP Online Services Form here
Once the above form has been completed, you will need to bring the completed form into reception along with some form of identification, ideally photographic, to be verified by a member of staff. Please ensure you bring your form in yourself, as reception need to be able to verify you against your identification.
We are working in conjunction with Patient Access. To find out more information please click on the following link https://www.patientaccess.com/
The Practice now has the ability to offer Proxy Access!
Proxy, meaning 'the authority to represent someone else', offers parents/guardians, carers or friends, the ability to act on someone's behalf in regards to GP Online Services.
Children under the age of 11
Parent's with children under the age of 11 can access their childs records online and are able to book appointments and order prescriptions. NHSD (National Health Service Digital) states that age maturity for GP Online Services is 11, therefore children aged 11-16 will be able to request GP Online Services for themselves (with their own email). Their request will be passed to a GP who will assess if they are competent to use GP Online Services. If they are deemed 'not competent' their parent will be able to request access on their behlaf.
Once you have completed the Proxy Access Form, you will need to attend the Practice with your child with a form of identification for them and yourself. We also ask that you bring a birth/adoption certificate to prove you have parental responsibility for the child.
Once your child reaches the age of 11, your access will be restricted to only allow you to book appointments. At this point, your child can request access to Online Services for themselves, if deemed competent by the GP.
Carers and Proxy Access
If you look after someone over the age of 16, whether this be a parent, friend or a child who does not have capacity to look after themselves, you can also sign up to look after their medical records, book appointments and order repeat prescriptions on their behalf online. This is also used for husbands and wives who want to look after each others accounts. For more information on this, please speak to Jonathan on 01822 613517.
When filling out the Proxy Online Services Form for adults, please note that if the patient does NOT have capacity, section one maybe omitted. Identification will only need to be provided by the representative.
If they have capacity but wish for someone else to be responsible for their online account, they will need to complete section one and section two and both parties will need to attend the Practice with a form of identification each.