The following information has been provided by NHS South Devon and Torbay Clinical Commissioning Group (CCG) and NHS Northern, Eastern, Western CCG by healthcare services for the population of Devon.
A new service was launched nationally in October 2018 that has made improvements to the hours GP services are available. We are keen to find out people’s views on these hours and if they are in the most appropriate locations.
In the past GP surgeries have usually only offered appointments between 8am-6.30pm but the ‘improved access’ service means that appointments are now available evenings, weekends and bank holidays as well. The principle of the pilot is that everyone should have access to a GP appointment 365 days a year. Under this new scheme patients won’t necessarily see a GP at their own practice but may be asked to travel to another practice.
We have prepared a short and confidential survey to gather views that will take no more than 5 minutes of your time. It will give you the opportunity to tell us about when you would like to be able to access GP appointments and where you would be willing to travel to access them.